OAG - Child Support | Child Support Technician II | 25-0649

ATTORNEY GENERAL OF TEXAS • Odessa, TX • 1d ago

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00051019 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney Generals (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their childrens lives and ensuring that children in Texas receive the support they need and deserve. Child Support Technicians (CSTs) perform case initiation, docket coordination, legal support, or other Child Support Program technical support and assistance work. CSTs may assist in training others and provide a high level of customer service at all times. CSTs gain valuable legal support experience and are part of a collegial team dedicated to supporting Texas children and families. Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large state agency making a positive difference in the lives of Texans. Opens cases on the Texas Child Support Enforcement System (TXCSES); checks for duplicate cases, assesses cases to determine case @type, validity and completeness of information; requests missing information or documents; forwards cases to the appropriate Child Support Officer (CSO)Prepares cases for court, which may include filing pleadings, setting cases on docket, monitoring service, and attending court as needed.Coordinates, schedules, and monitors paternity tests; processes and distributes test resultsMay serve as a Notary PublicEnters, retrieves, and updates child support case information on TXCSESMonitors TXCSES and other computer databases to identify new or updated locate informationVerifies locate and employment information using all available sourcesPerforms money-handling duties to process child support paymentsPrepares routine or periodic reportsResearches court ordersResponds to routine telephone inquiries concerning child support casesOpens, sorts, and distributes incoming mail and documentsAssists with conducting seminars and interviewing custodial parents to gather additional information about absent parentsAssists in training staffScan and index documentsReview and maintain child support virtual files for accuracy in the Enterprise Content management (ECM) repositoryPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications: Education: Graduation from high school or equivalentEducation: Completion of two years (sixty credit hours) from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: Child Support Program, complex clerical, customer service, secretarial.Experience: Two (2) years of full-time experience working in the following (or closely related) fields: Child Support Program, complex clerical, customer service, secretarial.Skill in using a computer for word processing and data entry/retrievalSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.Ability to travel (including overnight travel) up to 5% Typing at 35 words per minute (typing test is required at time of interview)PREFERRED QUALIFICATIONSSkills: Proper use of punctuation, sentence structure, grammar, and spellingOther Language: Ability to proficiently read, write, and speak Spanish To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Similar Jobs

Calibration Technician- Lab

JM TEST SYSTEMS LLC • Odessa, TX • 1w ago

IT & Engineering

NowHiring: Travel Calibration Technicians! JM Test Systems is looking for a detail-oriented and customer-focused CalibrationTechnician to join our team located at Mt Braddock, PA. This role involves workingin both a lab...

1w ago

Go to Apply

Calibration Technician- Lab

JM TEST SYSTEMS LLC • Odessa, TX • 1w ago

IT & Engineering

1w ago

Go to Apply

Assembly & Repair Technician I

Halliburton • Odessa, TX • 2w ago

IT & Engineering

Assembly & Repair Technician I Date: Jun 27, 2025 Location: Odessa, TX, US, 79765 We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by in...

2w ago

Go to Apply

Instrument Tech

Medical Center Hospital • Odessa, TX • 3w ago

IT & Engineering

Position Summary: The Instrument Technician assesses and plans the sterile instrument supply needs of the Sterile Processing and instrument storage according to each day's surgical schedule. Assesses and maintains the OR...

3w ago

Go to Apply

Chemistry Lab Technician

Radiant Digital • Odessa, TX • 3w ago

IT & Engineering

Job Title: Chemical Laboratory Assistant Location: Odessa TX USA 79763 Duration: 6 months to full time Shift, hours, rotation: 12 hours day and 10 on x 4 off , night and day 100 % presential at Odessa-Lab Description: Un...

3w ago

Go to Apply

Facility Technician - Odessa, Tx.

JONES LANG LASALLE AMERICAS INC • Odessa, TX • 3w ago

IT & Engineering

Job Title: Facilities Technician - Entry-Level Location: On-site -Odessa, TX This role is ideal for individuals who enjoy hands-on work and are eager to learn about building maintenance. As an Entry-Level Facilities Tech...

3w ago

Go to Apply

Facility Technician - Wink Tx

JONES LANG LASALLE AMERICAS INC • Odessa, TX • 3w ago

IT & Engineering

3w ago

Go to Apply

TXDMV - VTR Customer Service Representative

TEXAS DEPARTMENT OF MOTOR VEHICLES • Odessa, TX • 1d ago

Management & Administrative

1d ago

Go to Apply

Utilities Maintenance Worker

ODESSA-CITY OF • Odessa, TX • 1d ago

Retail & Hospitality

Department:Utilities/BDP Reports to:Field Supervisor Summary:Under basic supervision, performs maintenance tasks on buildings and grounds at the Bob Derrington Plant, Water Reclamation Plant and other associated offsite...

1d ago

Go to Apply

Operations Manager- Liner Hangers

Weatherford • Odessa, TX • 2d ago

Management & Administrative

Job Overview Weatherford is seeking an experienced and dynamic Operations Manager - Liner Hangers to lead our Permian Liner Hanger team. This pivotal role will provide strategic support to achieve Weatherford's goals in...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.